FAQs
Frequently Asked Questions
How do I know which type of care my loved one actually needs—assisted living, memory care, or something else?
This is one of the most common concerns, and it’s completely understandable to feel uncertain. The right level of care depends on your loved one’s current health, mobility, and daily living needs. Your advisor should ask thoughtful questions about your loved one’s day-to-day challenges—things like bathing, medication management, meal preparation, and safety concerns. From there, we can recommend whether assisted living (help with daily activities), memory care (specialized dementia support), independent living (minimal assistance), or skilled nursing (medical care) is the best match. You’re not expected to have all the answers—that’s what we’re here for.
What's the actual cost, and can we afford this?
Pricing varies widely based on location, level of care, and amenities, typically ranging from $2,500 to $8,000+ per month for assisted living. Memory care is often higher. We understand cost is a major concern, and we’ll help you explore options within your budget, including communities that accept Medicaid, VA benefits, or long-term care insurance.
How quickly can we find a place?
Sometimes the need for senior care comes suddenly—after a fall, a hospitalization, or when caregiving at home becomes unsafe. If you’re in an urgent situation, we prioritize your search and can often provide a personalized shortlist of available, vetted communities within 24 to 48 hours. Many facilities offer respite care (short-term stays) or quick move-ins when needed.
What if my loved one doesn't want to move? How do we handle the resistance?
Resistance is incredibly common and often rooted in fear of losing independence, leaving a familiar home, or feeling like a burden. This transition is emotional for everyone. We recommend approaching the conversation with empathy—focus on what they’ll gain (safety, social connection, less isolation) rather than what they’re giving up. Sometimes seeing a vibrant, welcoming environment helps ease fears.
How do I know a facility is safe, clean, and well-staffed?
Safety and quality of care are non-negotiable. When we recommend communities, we consider state inspection reports, staff-to-resident ratios, cleanliness, and family feedback. We encourage you to tour at least 2-3 facilities in person—visit during mealtimes, observe staff interactions with residents, and ask about staff training and turnover rates. Trust your instincts. If something feels off during a tour, it probably is.
Can I trust the advisor I'm talking to, or are they just a salesperson trying to make a commission?
This is an honest and fair question. While we are compensated by senior living communities, our success depends entirely on making good matches—not just quick placements. If we recommend a facility that’s a poor fit, it reflects badly on us and causes unnecessary stress for your family. Our role is to listen, ask discovery questions about your loved one’s needs and preferences, and present options that genuinely align with what you’re looking for. We’re not here to hard-sell you on anything. In fact, if we believe home care or another solution is better for your situation, we’ll tell you that too.
What if we tour a few places and still feel overwhelmed or unsure about making a decision?
Feeling overwhelmed is completely normal—this is one of the most significant decisions you’ll make for your family. There’s no rush to decide immediately after touring. Take time to process, involve other family members, and revisit your top choices if needed. We’re here to support you through the entire process, not just until you tour a facility. We can help you compare options, weigh pros and cons, answer follow-up questions, and even accompany you on additional tours if that would be helpful. Many families find it useful to create a simple checklist of must-haves versus nice-to-haves to clarify their priorities.
